Book the class you need, not the coupon dream
Full-size vs mid-size matters for passengers and bags. Airport rows run out of minivans and SUVs on peak days—reserve early.
Inspect and photograph
Walk around once for scratches and note them on the form. Saves dispute energy on return.
Fuel policy
Full-to-full is usually the fairest. Prepaid fuel is convenience math—check the per-gallon premium.
Tolls and transponders
Ask how plate tolls bill in the state you are driving. Decline duplicate coverage if you already carry it.
Insurance at the counter
Your credit card or personal auto policy may cover collision—know what you already have before the upsell pitch.